eSIM Installation & Activation Guide for iPhone and Android
Get connected in minutes with our easy step-by-step guide for iPhone and Android devices
Traveling to South Africa? Choose your plan before you install your eSIM.Before You Begin
When to Install
Install your eSIM a few hours before your trip. It will connect automatically when you arrive at your destination.
Important
Ensure your device is network unlocked and eSIM compatible. Check compatibility
Things to Know
- You can scan the QR code with your phone camera or on another device's screen
- Manual installation requires one code (Android) or two codes (iOS)
- QR codes have limited uses — if you remove the eSIM, you may not be able to reinstall it
Automatic Installation
Simply scan your QR code to install
(The QR code will be displayed after purchase and sent by email)
Manual Installation
Select your device type for step-by-step instructions
Tip: Open your camera and scan the QR code directly. Or follow these steps:
Go to Settings
Open the Settings app on your iPhone.
Tap Mobile or Cellular
Find and tap on 'Mobile' or 'Cellular' in the settings menu.
Tap Add Data Plan or Add eSIM
Select the option to add a new data plan or eSIM.
Tap Use QR Code
Choose to scan a QR code to add your eSIM.
Scan the QR code from your email
Point your camera at the QR code sent to your email.
Can't scan? Tap 'Enter Details Manually' and enter the SM-DP+ address and Activation Code from your email.
Continue and wait
Your new data plan will appear. Click Continue and wait for identification.
Click Done
Click Done. Enter PIN if requested.
Name your eSIM
Name your eSIM under 'Label' (e.g. 'SafarieSIM') and click Done.
Set Default Line
Select Primary for Default Line to keep your number for calls/messages.
Select Mobile Data
Select your SafarieSIM for Mobile Data. Disable 'Allow Mobile Data Switching' to avoid roaming charges.
⚠️ Activation can only be done when you arrive at your destination.
Go to Settings
Open the Settings app on your iPhone.
Tap Mobile or Cellular
Navigate to Mobile/Cellular settings.
Select your SafarieSIM
Find and select your SafarieSIM from the list.
Enable Turn On This Line
Toggle on 'Turn On This Line' to activate.
Enable Data Roaming
Make sure Data Roaming is enabled and your SafarieSIM is selected for mobile data.
⚠️ Your eSIM is single-use. Once removed from your phone, it cannot be reinstalled.
Tip: Open your camera and scan the QR code directly. Or follow these steps:
Go to Settings
Open the Settings app on your Samsung device.
Tap Connections
Find and tap Connections in settings.
Tap SIM manager
Open the SIM manager settings.
Add eSIM
Under 'eSIMs', tap + Add eSIM.
Scan QR from service provider
Select 'Scan QR from service provider'.
Scan QR code
Scan the QR code and wait for identification.
Can't scan? Tap 'Enter activation code' and enter the manual code.
Tap Add
Tap Add. Enter PIN if requested.
Name your eSIM
Tap your new plan and set a name for it.
⚠️ Activation can only be done when you arrive at your destination.
Go to Settings → Connections → SIM manager
Navigate back to SIM manager in settings.
Tap Mobile data
Under 'Preferred SIMs', tap Mobile data.
Select your SafarieSIM
Select your SafarieSIM for mobile data and enable roaming.
⚠️ Your eSIM is single-use. Once removed from your phone, it cannot be reinstalled.
Tip: Open your camera and scan the QR code directly. Or follow these steps:
Go to Settings
Open Settings on your Pixel device.
Tap Network & Internet
Navigate to Network & Internet settings.
Tap the + icon
Tap the + icon next to your main plan.
Download a SIM instead?
Tap 'Download a SIM instead?' when prompted.
Confirm using 2 SIMs
When asked about using 2 SIMs, tap Yes.
Tap Next
Tap Next to proceed.
Scan the QR code
Scan the QR code and wait for identification.
Can't scan? Tap 'Need help?' → 'Enter it Manually' and enter the code.
Tap Download
Tap Download. Enter PIN if requested.
Name your eSIM
Tap your new plan and use the edit icon to set a name.
⚠️ Activation can only be done when you arrive at your destination.
Go to Settings → Network & Internet → SIM
Navigate to SIM settings.
Select your SafarieSIM
Find and select your SafarieSIM.
Enable Use SIM
Toggle on 'Use SIM' and select it for data.
⚠️ Your eSIM is single-use. Once removed from your phone, it cannot be reinstalled.