Welcome to safariesim. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you purchase an eSIM, we collect information such as your name, email address, phone number, billing address, and payment details.
- Device and Usage Information: We collect details about the devices you use to access our website, including IP address, browser type, device identifiers, and your activity on our website.
- Transaction Information: Information about purchases and payments, including payment method, order history, and billing details.
- Location Information: To optimize service availability and customer experience, we may collect location data from your device with your permission.
How We Use Your Information
We use the information collected in the following ways:
- To Provide Services: We use your personal information to process transactions, provide customer support, and activate or troubleshoot eSIMs.
- For Communication: We may send you emails to confirm transactions, respond to inquiries, and update you on order status. With your consent, we may also send promotional content.
- To Improve Services: Information on website usage helps us understand customer needs, develop new features, and enhance user experience.
- For Security and Fraud Prevention: We use collected information to detect and prevent fraudulent transactions, unauthorized access, and other security threats.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- Service Providers: We work with third-party vendors (such as payment processors and email providers) to facilitate our services. These providers are obligated to handle your information securely and use it only to perform services on our behalf.
- Legal Obligations: We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, users’ safety, or to comply with a legal process.
- Business Transfers: If our business is involved in a merger, acquisition, or asset sale, your information may be transferred to the successor organization.
Security of Your Information
We implement robust security measures to protect your personal data, including encryption, secure servers, and restricted access to sensitive data. However, please note that no method of transmission over the internet or electronic storage is completely secure. We strive to protect your information but cannot guarantee its absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal information that we hold.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of personal data, subject to certain exceptions.
- Objection: Object to the processing of your personal data for direct marketing.
- Withdraw Consent: If we process your information based on consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at [contact email].
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, understand visitor usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. By using our services, you consent to such transfer in compliance with applicable data protection laws.
Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect or solicit information from children. If we discover that a child’s personal information has been collected without appropriate consent, we will take steps to delete it.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” and notify you where required. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: info@safariesim.com