Congratulations on choosing safariesim for your eSIM! Follow these simple steps to activate and start using your eSIM quickly.

Step 1: Check Device Compatibility

Before activation, make sure that:

  • Your device is eSIM-compatible. Most newer smartphones and tablets support eSIM, but please verify on our Compatibility List page.
  • Your device is unlocked and can connect to other carriers’ networks.

Step 2: Purchase and Receive Your eSIM

After completing your purchase:

  • Check your email: You will receive an email containing your unique eSIM QR code and setup instructions.
  • Keep the email handy for activation, as you’ll need a Wi-Fi connection to scan the QR code.

Step 3: Connect to Wi-Fi

To install and activate your eSIM, make sure you are connected to a Wi-Fi network. This will allow your device to access the internet during the setup process.

Step 4: Install Your eSIM

Here’s how to install the eSIM on different devices:

For iOS (iPhone)

  1. Open Settings and go to Cellular or Mobile Data.
  2. Tap Add Cellular Plan.
  3. Scan the QR code you received in your email. Follow any additional on-screen instructions.
  4. Label the eSIM for easy identification, like “Travel” or “[Destination Country’s Network]”.

For Android

  1. Open Settings and go to Connections or Network & Internet.
  2. Select Mobile Network and then Add Carrier.
  3. Scan the QR code from your email. Follow the on-screen instructions to complete the setup.

Step 5: Configure eSIM Settings (Optional)

Once installed, you can configure eSIM settings to manage how and when you use the eSIM. Options may include:

  • Primary/Secondary Line: Choose whether to set the eSIM as your primary or secondary line (for dual SIM devices).
  • Data Roaming: Enable data roaming on the eSIM for use abroad.
  • Mobile Data Preference: Select the eSIM for data usage, while keeping your physical SIM for calls if desired.

Step 6: Activate and Start Using the eSIM

Once the setup is complete:

  1. Turn on Mobile Data for the eSIM in your device’s settings.
  2. Your eSIM is now ready to connect to a local network. Open your preferred app or browser to confirm that data is working.

Step 7: Monitor Your Data Usage

Keep track of your data usage to avoid running out. You can monitor this directly on your device:

  • For iOS: Go to Settings > Cellular > Cellular Data Usage.
  • For Android: Open Settings > Network & Internet > Mobile Network > Data Usage.

Step 8: Troubleshooting

If you encounter any issues during activation, try these tips:

  • Check Wi-Fi Connection: Ensure a stable Wi-Fi connection.
  • Enable data roaming
  • Restart Your Device: Sometimes a reboot helps activate new settings.
  • Rescan the QR Code: If prompted, try rescanning the QR code.

If problems persist, please contact our support team at info@safariesim.com
.

Additional Tips

  • Switch Back to Your Physical SIM: You can easily switch between your physical SIM and eSIM as needed in your device’s network settings.
  • Extend Data: Need more data? Visit our website to purchase a top-up for your eSIM.